India Calling – II
Continuing from where we left….
Everyone knows India is populated, and now education seems to have gained importance, so there are more and more graduates each year. Now, more people want jobs rather than past scenarios where you found a majority of young adults sitting by parks and discussing communism in Calcutta. Now they’re more driven and they want to prove a point. They want a job, access to credit cards, home loans and buy their first vehicles by the time they’re 25 years old. So, everyone I know wants to be in a call center. In fact I know of many aspiring doctors, lawyers and even engineers, who simply changed their minds a little too early and chose the call center as the focal point of their dwindling dreams. It’s new hope, and everyone’s dying to say, “Hi, My names Neo, and how may I help you, even if you had a complicated name that you could never spell right as a toddler, for instance, Velumurugan Sivaramapalli Iyyer.
Truth is the call centers are booming after having murdered all other professions, everyone simply wants to take calls. The IT folks are howling as to why they ever chose engineering because their jobs are always at stake, right since the start, the software guys are always jittery because someone’s going to eat their jobs, this time around it’s recession.
What’s even funnier is that when engineers apply for call center jobs they’re rejected right away because they’re supposedly not going to stick around because there’s always greener pastures and this has to be a stopgap arrangement, and some kid who’s sole motive in life is to date some hot chick gets the same job because he’s more suitable. He’ll stick around for sure. Really, I know of countless people who know when they’re leaving even before joining and the BPO industry still hasn’t figured out attrition.
It’s not hunky dory, so if your kid lives the BPO dream, exercise caution because recession has only caused a dent in recruitments, but what if very soon they downsize, where you will go. I can’t think of an alternative, can you?
A Random Thought – Retarded Minds
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Posted: July 25th, 2009 under Outsourcing Crap.
Tags: bpo rants, call center, outsourcing rants